Admin login isn't working

Hi, just downloaded and installed the redmine stack on Windows Vista (it will eventually be installed on Linux, but I just want to try it out on Windows right now). Installation went well, the services came up, but when I go to login using the user id (admin) and password I specified during installation, I get the error “Invalid user or password”. How can I start troubleshooting this? Is there a separate login for the administrative interface? I’ve tried reading the documentation at redmine.org, but it seems to be down atm. Any help is appreciated.

Hi,

The administrator password was configured during the installation. If you don’t remember the password you can search it into the Redmine configuration files. This file contents the administrator user and password:

C:\Program Files\BitNami Redmine Stack\redmine\db\migratebq. C:\Program Files\BitNami Redmine Stack\redmine\db\migrate\001_setup.rb01_setup.rb

You can search this line:

# create default administrator account

I hope it helps.

Thanks for the response. I looked in “C:\Program Files\BitNami Redmine Stack\redmine\db\migrate\001_setup.rb” (I’m trying to be ultra clear here because I think there was a typo for this file in your post) and found this:

    # create default administrator account
    user = User.create :firstname => "Craig L. Ching", :lastname => "Admin", :mail => "[email removed]", :mail_notification => true, :language => "en" 
    user.login = "cching" 
    user.password = "password" 
    user.admin = true
    user.save

but logging in as cching/password fails. Something odd, though, for lastname it says “Admin”, that isn’t what I put in the installer (I don’t recall there being a last name field, but I could be wrong).

Ok, this time I went through the install and, instead of specifying “Craig L. Ching” for my name, I just specified “Craig Ching”. After running the installer 3 times the first way, this way seems to have worked. So, there maybe some latent bug in how the user specifies their name during the installation. Thanks for the response and maybe this will help someone else ;-)

Thanks for report this issue!

Hi Beltran,

I am also facing the same problem like the one faced by cching.
I re-installed and second time I took care to mention the first name as a “string without spaces”.
Yes. It works like a charm. Actually I should have read this blog so that I would have saved the re-install time.

Any way, thanks very much for providing such an excellent stack.
Bitnami Redmine Stack just rocks…........

Thanks & Best Regards,
Shabid Ali

Thanks Shabid Ali. We will try to fix this issue the next release.