Error Message - Apache

I downloaded the bitnami tracks for Windows, but after I installed it and launch the program, I got an error message:

Proxy Error
The proxy server could not handle the request GET /
Reason: Error reading from remote server

What’s the problem? Can you help me?

Best regards,
Istvan

Hi lstvan,

Can you help us to reproduce the problem?

• Did you get any error message during the installation process?
• Do you have your system configured to use a Proxy?
• What happen when you try to access http://127.0.0.1/ with your browser? (or http://127.0.0.1:port-number/ if you had to install Tracks on another port).

thanks in advance

Hi Manuel,

During the installation process I didn’t get any error message, morover Bitnami Knowledgetree work properly. After the installation of Tracks when I tried access http://127.0.0.1/ I got the above error message.

Thanks!

Istvan

After reinstallation I search cause of error. Between Windows services I found two tracksApache service (tracksApache and tracksApache-1), but just one of them was running. When I tried to start the other service I got an error message “The requested operation has failed!”. If I stop tracksApache I can start tracksApache-1.

Perhaps I can help you!

thanks,
Istvan

Hi again samirello,

Both Apache services cannot be run at the same time if both are listening at the same port. Try to stop all tracs* services and then launch just the new Tracks’ services. You can do that with the links inside the Start Menu. Can you tell me if that make Tracks work for you?

thanks

Manuel

I stopped all services and started BitNami Tracks Stack service. The next services started: tracksApache-1, tracksMongrel1, tracksMySQL. If I tried access http://localhost:8000/ I got this screen: link.

thanks a lot

Istvan

Hi, I get the following message when trying to access localhost:8080/users

“Status: 500 Internal Server Error Content-Type: text/html
Application error (Apache)

Change this error message for exceptions thrown outside of an action (like in Dispatcher setups or broken Ruby code) in public/500.html”

Any ideas? First time I visited, it works and from then onwards, it fails.

It’s actually not localhost:8080 because it’s on a server but you get the idea :)

Thanks

Hi rell,

Have you checked Apache logs? They’re located at apache2/logs/

Cheers

Hi Antonio, unfortunately apache logs are pretty ordinary, nothing un-to-earth. it also seems that when I visit /users, it doesn’t register in the logs. only tracks_apache_access_log contains data, error_log is empty.

Last few parts of tracks_apache_access_log (probably bits cut off due to pico :)

10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /images/menustar.gif?1206622504 HTTP/1.1” 200 337 “http://localhost:8080/” “Mozilla/5.0 (Windows; U; $
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /images/feed-icon.png?1206622504 HTTP/1.1” 200 764 “http://localhost:8080/” “Mozilla/5.0 (Windows; U;$
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /images/stats.gif?1206622504 HTTP/1.1” 200 84 “http://localhost:8080/” “Mozilla/5.0 (Windows; U; Wind$
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /images/collapse.png?1206622504 HTTP/1.1” 200 1138 “http://localhost:8080/” “Mozilla/5.0 (Windows; U;$
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /images/accept.png?1206622504 HTTP/1.1” 200 781 “http://localhost:8080/” “Mozilla/5.0 (Windows; U; Wi$
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /todos.rss?token=224f35586536fe0d8056fffecf5d3d788f81c24a HTTP/1.1” 200 201 “” “Mozilla/5.0 (Windows; U$
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /favicon.ico HTTP/1.1” 200 1406 “” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/$
10.10.100.144 – - [13/May/2008:15:46:48 +0100] “GET /favicon.ico HTTP/1.1” 200 1406 ”-” “Mozilla/5.0 (Windows; U; Windows NT 5.1; en-U

Just so you know, none of ^ data is important in terms of security. The box is completely internal and is not reachable externally.

Spec: FreeBSD 6.x / 1.5-1 install

I’m unable to reproduce it. Is it only /users what fails to be shown? Also, we have never tried this on a FreeBSD machine, I’m surprised it even installed :)

FreeBSD is rarely incompatible! and installation was successful without any error messages.

It’s only /users yep. First time I visit the page, it works, it’s after I click on “sign-up new user” (forgot, sorry) or a close-to saying – and then input user/pass… it then never works again. Maybe that narrows the search just a little? but probably not :/

Mmmm I tested it and it works fine on my side. With what user are you logged in? The admin one or the new one?

admin (the user you give details for during install). I haven’t had a chance to look inside the database but I wouldn’t imagine that it’s the database causing the problem?

I don’t really know what may be happening, I’m sorry :S I’ll try to get a FreeBSD machine tomorrow to test it :)

That’s okay, can’t test every possibility :) Tell you what, I’ll try and be a little helpful in the meantime and attempt an install on another FreeBSD box this evening. I’ll post if I get the same error.

I am getting a very similar error on Mac OSX 10.5

The initial setup went without issue and the only problem I get is trying to add new users where I get the same Apache Error

Status 500: Internal Server error Content Type …

Application Error (Apache)

We can then narrow this down a little more… it seems this problem stems from UNIX based OS.

No more luck at the moment, my other FBSD box is having difficulties with linux emulation.

Hi,

I have tested it on an OSX 10.5 machine without problems. Is it yours x86 or PowerPC? And I tried to install it on FreeBSD 6.2 but the installer didn’t work. I’m no expert on FreeBSD, can you tell me the exact steps you did? (and if you need extra packages, too). Thanks

On FreeBSD 6.x:

cd /usr/ports/emulators/linux-libaio
make install
wait…

After, you should be able to run the application as normal – ./bitnami-tracks-1.5-1-linux-installer.bin from shell but let me know if you can’t.

The installation crashed trying to connect to MySQL : / . I can’t keep testing for today, but I’ll try again as soon as I have some free time…

Cheers

Update: it all seems to work on another of my FBSD boxes but I’m yet to determine how/why. I’ll keep you posted… I might just mention that’s 98% likely to be a missing-library, which one, is the big question. :)

Cool! Tell us which one it is after finding it, because maybe we should include it in the stack.

Load the environment variables by typing

. scripts/setenv.sh

from the installation folder, and then

find . | xargs ldd | grep “found”

should do the job.

Cheers

Aha, I’ll check over the weekend.

I get an enormous stream, not sure whether that’s the right command. I also noticed actually that tracks has a number of bugs, or at least it does on FreeBSD. Think I’ll give it a miss – any suggestions on an open source manager?