Redmine Proxy Error after hours of no use

Mostly every morning, Redmine crashes on start with a Proxy error. Im assuming this is a timeout issue (with mysql and mongrel), but not sure what to do. It seems every morning when I go to our Redmine install, it will crash, but then when I reload the page, it will start.

any feedback?

Are you running Redmine on Linux, OS X or Windows? This Windows user has the same issue: http://bitnami.org/forums/forums/redmine/topics…

I am using Windows.

Looking on the other post, ours is def. something server side. Any user that accesses it ‘first’ that morning ends up getting this error. if they refresh, it then usually starts working for them and everyone else.

same issue here too. windows xp. wonder is there are any sessions or certificates or whatever that expire after so many hours!

Ive heard in some cases that its due to mongrel and mysql timing out. But was hoping we could get a heads up on how to get around this before having a sched. task hit the site every few hours.

any updates?? at first it used to work when u do a couple of refreshes. now it requires a reboot!!

that too just when i managed to convince some of our sales people to use redmine to share info with the factory :(

Another possibility is to use a Virtual Appliance based on Linux on your Windows machine using VMWare or Virtual Box.

Im using Windows on a VM, same thing happends

Check out this thread: http://bitnami.org/forums/forums/redmine/topics…

I was having this issue and adding the reconnect: true line to the mysql config file solved it!

We just released a new Redmine Stack version: 0.9.4. This version has a lot of important new features and this issue should be resolved. You can check the “README”: http://bitnami.org/files/stacks/redmine/0.9.4-0… file. Enjoy!

i installed the new version. problem still exists :(

Hi anadms,

Can you try adding the option “reconnect: true” in database.yml as I described here: http://bitnami.org/forums/forums/redmine/topics…

Let us know if it fixes the problem for you

hi, guys. I have the same problem with 0.9.4 package.
I am using Windows as the host server.
going to try craiger’s solution.

I have added “reconnect: true” in database.yml.
It now works. Thanks carlos.